Shipping policy

Shipping Policy

Last Updated: 1/1/2026

At WillerTime, we work hard to get your order out the door quickly and delivered safely. Below is everything you need to know about how and when your order ships.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed.

During peak periods, promotions, or product launches, processing times may be slightly extended. If there is a significant delay with your order, we’ll contact you directly via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available at checkout)

Delivery times are estimates and may vary based on carrier delays, weather, or other factors outside of our control.

Shipping Carriers

We primarily ship orders using trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on your location and the shipping method chosen at checkout.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Shipping Locations

Currently, WillerTime ships to:

  • United States

If you’re outside the U.S. and interested in international shipping, please contact us at support@willertime.com before placing your order.

Incorrect Address & Undeliverable Packages

Please double-check your shipping address before completing your purchase.

WillerTime is not responsible for orders:

  • Delivered to an incorrect address provided by the customer

  • Returned due to an invalid or incomplete address

If a package is returned to us, reshipping costs may apply.

Lost or Delayed Packages

Once an order is handed off to the carrier, delivery timelines are outside our control. If your package appears lost or significantly delayed, please contact us at support@willertime.com and we’ll do our best to help resolve the issue.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item and packaging

We’ll review the issue and make it right.

Questions?

If you have any questions about shipping, feel free to reach out to us at:
📧 support@willertime.com

We appreciate your support and thank you for choosing WillerTime.